Someone calls, and a voice answers — after hours, at lunchtime, when the office is busy. The AI voice agent handles the front desk over the phone: it listens, answers common questions, captures the caller's details and routes or books.
It works alongside your team rather than replacing it. Anything that needs a person is logged and passed over, and the agent picks up the calls a person would otherwise miss.
What it does
- Answers inbound calls in natural speech
- Captures caller details and books appointments
- Routes to the right person or team
- Covers evenings, weekends and lunch